Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Zendurance, we believe that online gaming and betting should only be viewed as a form of entertainment. It should never be considered as a way to earn money or solve financial problems. Always gamble only with money you can afford to lose, and set strict limits on your spending.
Remember: the house always has an edge. Games of chance are designed for entertainment purposes only, and outcomes are based on random chance.
Age Verification
In India, the legal age to participate in gaming activities is 18 years or older. By accessing Zendurance, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.
We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing your gaming activity from family or friends
- Loss of Control: Being unable to stick to betting limits you've set
- Neglecting Responsibilities: Prioritizing gaming over work, school, or family obligations
- Increasing Bets: Needing to wager more money to achieve the same level of excitement
- Irritability: Becoming anxious or irritable when trying to cut back or quit
- Financial Strain: Using money meant for essential expenses (rent, food, bills) for gaming
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
- Using Gaming to Escape: Gambling to cope with stress, anxiety, or other emotional problems
- Relationships Affected: Gaming causing conflict with loved ones
Self-Help Tools & Responsible Gaming Features
Zendurance provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a given period
- Session Time Limits: Set reminders to take breaks during extended gaming sessions
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Account Cooling Off Period: Take a mandatory break from your account before returning
To activate any of these features, visit your account settings or contact our support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
India & South Asia
- Indian Psychiatric Society (IPS): Professional support for gambling-related issues
- All India Institute of Medical Sciences (AIIMS): Behavioral health services
- Gamblers Anonymous India: Peer support meetings for problem gamblers
International Resources
- GamCare (UK): www.gamcare.org.uk — Free confidential support for problem gamblers
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and information
- National Council on Problem Gambling (US): www.ncpgambling.org — Help and referrals
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on gambling addiction and treatment options
Available 24/7: Most of these organizations offer helplines and online chat support available around the clock.
If You Need Help
If you believe you have a gambling problem, please reach out for help today. There is no shame in seeking support—many people have successfully overcome gambling addiction with proper assistance.
Do not wait. The sooner you seek help, the sooner you can begin your recovery.
Contact one of the support organizations listed above, speak with a mental health professional, or reach out to a trusted family member or friend.
Our Commitment
Zendurance is committed to promoting responsible gaming practices. We support problem gambling awareness and prevention initiatives. If you have questions about responsible gaming features or need additional resources, please contact our support team.